Privacy Policy

Effective Date: January 15,2026

Purpose Driven Services LLC (“Purpose Driven Systems,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Business name

• Payment information

Service-Related Information

• Call recordings or transcripts (if applicable)

• Appointment data

• Messages sent to or from AI systems

• Business information provided for system configuration

Technical Information

• IP address

• Browser type

• Device information

• Website usage data (cookies, analytics)

2. How We Use Your Information

We use collected information to:

• Provide and manage our services

• Configure and maintain AI receptionist systems

• Communicate with clients

• Process payments

• Improve service performance and reliability

• Comply with legal and regulatory requirements

We do not sell or rent your personal information.

3. AI & Automation Data Use

As part of our services:

• AI systems are configured using information provided by the client

• AI responses are automated and rule-based

• Data may be processed to improve system accuracy and performance

Clients acknowledge that AI systems are not human and may occasionally produce errors or misinterpretations.

4. Call Recording & Messaging (Important)

Depending on configuration:

• Calls, messages, or interactions may be recorded or logged

• This data is used solely for system functionality, quality assurance, and optimization

Clients are responsible for ensuring compliance with applicable state and federal call recording and consent laws.

5. Sharing of Information

We may share information only with:

• Trusted third-party service providers (e.g., payment processors, hosting platforms)

• Technology partners required to deliver services

These providers are authorized to use information only as necessary to perform services on our behalf.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no system can guarantee 100% security. By using our services, you acknowledge and accept this risk.

7. Client Responsibilities

Clients are responsible for:

• Maintaining confidentiality of login credentials

• Ensuring accuracy of information provided

• Managing access to connected systems

Purpose Driven Services is not responsible for data breaches caused by client negligence or third-party platforms.

8. Cookies & Analytics

Our website may use cookies or similar technologies to:

• Improve website functionality

• Analyze traffic and user behavior

You may disable cookies through your browser settings, though this may impact website performance.

9. Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data (subject to legal or contractual obligations)

Requests can be submitted to:
📧 [email protected]

10. Data Retention

We retain personal and service-related data only as long as necessary to:

• Provide services

• Meet legal, accounting, or contractual requirements

Once services are terminated, data may be deleted or anonymized unless required otherwise by law.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of our services constitutes acceptance of any changes.